Policies & Compliance

Privacy Policy

Transparency on how we collect, use, and safeguard learner and partner information across LETSIA EDU.

Policies

Privacy Policy

Effective Date: March 2, 2026

LETSIA EDU ("we", "us", or "our") is committed to protecting the privacy of learners, families, partners, and visitors to our digital platforms. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data across our schools, vocational academies, and future-skills programs.

1. Information We Collect

We collect information that you provide directly to us and data collected automatically when you interact with our services.

  • Contact details: name, email, phone number, organization, and country.
  • Enrollment data: learner profile information submitted during program inquiries or applications.
  • Communications: correspondence, feedback, and survey responses.
  • Usage data: pages visited, device identifiers, browser type, and IP address gathered through cookies or similar technologies.

2. How We Use Information

We use personal data to:

  • Respond to inquiries and provide requested services.
  • Operate, improve, and personalize our programs and digital experiences.
  • Send updates about admissions, partnerships, and news when consent is provided.
  • Comply with legal, regulatory, or accreditation requirements.

3. Legal Bases for Processing

We rely on your consent, our legitimate interests in delivering education services, and contractual or legal obligations depending on the specific interaction.

4. Sharing of Information

We do not sell personal data. Information may be shared with:

  • Affiliated entities within Letsia Emirates Holding to operate group programs.
  • Service providers who support admissions, IT, communications, or analytics under strict confidentiality agreements.
  • Regulators or government entities when required by law.

5. Cookies & Tracking

We use cookies and similar technologies to remember preferences, secure the website, and measure engagement. You can manage cookies through your browser settings; disabling cookies may impact certain features.

6. Data Retention & Security

Data is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law. We apply administrative, technical, and physical safeguards to protect information from unauthorized access, alteration, or disclosure.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, withdraw consent, or object to certain processing activities.

8. International Transfers

As a regional education group, data may be processed in jurisdictions outside your country. We implement safeguards to ensure adequate protection in line with privacy regulations.

9. Contact Us

For privacy questions or requests, contact [email protected] or write to LETSIA EDU, Letsia Emirates Holding, Abu Dhabi, UAE.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.